Shipping policy

Shipping

We strive to get your order to you as quickly and efficiently as possible. Here is some important information about our shipping policy:

  • We currently offer shipping to Australia and select international destinations. Shipping rates and delivery times may vary depending on your location.

  • Orders are typically processed within 1-2 business days, and shipping times will vary depending on your location and the shipping option you choose at checkout.

  • If you need to return a product, please mail it to: 51 Hamlet Street, Annerley, Brisbane QLD 4103, Australia. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.

  • If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

 

Thank you for shopping at Descart. We value your business and hope you enjoy your purchase!